She said she would call me back and she did! She also couldn't help with the reason for my call so she gave me a better phone number to call. She was excellent!

- Kylie T

Quick accurate respoonse.

- Dennis P

Mike is a good listener. Clearly he is very knowledgable and experienced. I appreciate how quickly he responds to emails too. He comes across as very helpful and straight foward, which is awesome. Thank you!

- Timothy D

Great patience, great follow up. Also very knowledgeable.

- Jesse C

very responsive and professional

- Tracie J

Thank you, the agent was very helpful

- Sandra A

Joan called promptly and provided the information in an easy to understand way.

- Craig P

He is very nice. He explained everything very clearly.

- Mamunur R

Thank you for requesting my feedback. Kevin explained the situation clearly with me. He also stated that he will submit my case for reconsideration indicating that was I had in 2023 was a minor TIA and not a stroke. Additionally, nothing occurred in March 2025.

- Gordon T

My case manager was not available and Tannia stepped in to help me out! She answered all my questions with kindness and patience, and emailed me needed information. Her assistance and professionalism are greatly appreciated.

- Jill A

Joan is great!

- Hal A

Nothing to say so far so good

- Jean D J